tag:blogger.com,1999:blog-77049791313993183782024-03-18T21:14:25.751-07:00Siobhan Heaney's KM BlogPonderings and practical tips on knowledge and information management for law firms.Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7704979131399318378.post-88840170216953375972015-03-04T09:09:00.002-08:002015-03-04T09:09:54.732-08:00Persil Power and knowledge managementLast Saturday (28 February 2015), Niall Fitzgerald, former CEO and Chairman of Unilever, was interviewed on The Business (RTE Radio).
I always find his interviews very interesting, but this one even more so, because he spoke frankly about learning from failure. As head of its detergents business in the early 1990s, Niall Fitzgerald was responsible for the development and launch of Persil Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com1tag:blogger.com,1999:blog-7704979131399318378.post-74531735592286552402012-01-04T14:21:00.001-08:002012-01-04T14:21:38.419-08:00New Year resolutions – staying saneThe start of each New Year brings with it the inevitable flurry of resolutions. It's the one aspect of New Year which drives me crazy as I usually resolve to make so many changes, or changes that are so momentous, that after a few weeks I find it all completely overwhelming and conveniently forget them for the rest of the year!So, this year (as I resume my business after being at home with my Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0tag:blogger.com,1999:blog-7704979131399318378.post-12038297225672917032009-08-11T11:01:00.001-07:002009-08-11T12:40:44.277-07:00The West Wing: institutional memory and swine flu. (What’s that to do with KM?)I'm a huge West Wing fan. I have the entire series on DVD and every now and then I'll dip into it if I have the time. At the weekend I happened to watch an episode called 'Institutional Memory'. In the final two weeks of office, CJ Cregg (White House Chief of Staff) asks all White House Staff and heads of Department to draw up transition memos. The purpose of these memos was to help the incoming Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0tag:blogger.com,1999:blog-7704979131399318378.post-39309241917269373712009-06-16T10:30:00.001-07:002009-06-16T12:40:20.925-07:00Sniffing out the story – creating your own legal news fileInformation overload and email apathy are common symptoms experienced by today's lawyers. With the multitude of online sources of information now available (whether newspapers or free legal newsletters) it can be a full-time job to sift through your Inbox to extract the nuggets of relevance to you both personally and professionally.Yet, within the growing silo of unchecked mails there could Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0tag:blogger.com,1999:blog-7704979131399318378.post-89111033979066949762009-05-07T08:32:00.000-07:002009-05-08T04:53:25.748-07:00Library management - is it part of your practice management strategy?All legal practices subscribe to some journals, loose-leaf publications, and online services and keep their core legal texts up to date – that’s a basic tenet of legal practice and risk management strategy. It should be a given that a proportion of your practice budget is allocated to library materials to which your legal staff can refer when preparing legal advice and to keep them abreast of Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0tag:blogger.com,1999:blog-7704979131399318378.post-52650439260286865562009-03-12T10:45:00.001-07:002009-03-14T08:48:29.595-07:00Knowledge Management - on a shoestring!I was on a marketing course last week called Marketing on a Shoestring - How to Develop your Business in a Recession. It was one of the most useful courses I've attended in a long time - worth every cent, not so much for the marketing savvy and know-how it provided, but more importantly because it remotivated me and made me rethink the ways my business can provide assistance to my clients. What Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0tag:blogger.com,1999:blog-7704979131399318378.post-50973213761908103742009-03-12T09:00:00.000-07:002015-03-04T09:14:51.417-08:00About me
I am an Irish-based legal knowledge and information professional. I work with solicitors (and other professional service organizations) to improve the ways they manage their organization’s knowledge and information, so that they can maximize efficiency, reduce wasted costs and so provide the highest quality service to their clients.
Yes, it all sounds a touch vague and waffly! But, the Siobhan Heaneyhttp://www.blogger.com/profile/17248898441754841448noreply@blogger.com0